Glossary

Social Proof

What is Social Proof? 

Social proof is a powerful psychological concept that influences consumer behavior, especially in the world of e-commerce. It refers to the idea that people tend to follow the actions of others when making decisions. When potential customers see that others are buying, liking, or recommending a product, they are more likely to do the same.

In an online store, social proof can take many forms, such as customer reviews, ratings, testimonials, user-generated content, and even the number of social media followers or shares. By showcasing this kind of positive feedback, your webshop can build trust with visitors, making them more confident in their purchasing decisions.

Incorporating social proof into your e-commerce strategy not only helps boost credibility but also can lead to higher conversion rates. People feel reassured when they know that others have had a good experience with your products, which can make them more comfortable completing a purchase.