Glossary

Heatmap

What is a Heatmap? 

A heatmap is a visual tool used in e-commerce to understand how visitors interact with your website. It provides a color-coded representation of user behavior, highlighting areas where people click, scroll, or spend the most time. Heatmaps track and record user activity on your site, translating this data into a simple visual format. Areas with high activity are usually shown in warmer colors like red or orange, while less active areas are displayed in cooler colors like blue or green. By analyzing heatmaps, e-commerce owners can identify which parts of their website are attracting attention and which areas might be ignored. This insight can help you optimize your website’s layout, improve user experience, and ultimately increase conversions.

Common Uses:

  • Click Maps: Show where users click the most on a page.
  • Scroll Maps: Reveal how far down a page users scroll before leaving.
  • Movement Maps: Track where users move their cursor, which can indicate areas of interest.

In summary, heatmaps are a powerful, easy-to-understand tool that helps you make data-driven decisions to enhance your e-commerce site’s performance.